招 聘 启 事:客服人员
Customer Service Representative Job Description
我司系美商在厦门投资设立的小型生产性企业,主要为国外市场生产高端商务礼品。产品种类包括皮革制办公,旅游,生活用礼品等数百种款式。我司秉承关爱员工全面发展的理念,为每个员工提供合适的成长空间和发展机会,而且努力关心员工的身体健康、恋爱婚姻、家庭生活和子女教育等,并透过这些努力影响我们所处的社区(如供应商,客户等)。
The Barrington leather factory is a small, American manufacturing facility that exports fine corporate gifts. Products are primarily made of leather, intended for office, travel, and many other uses. Barrington strives to care for each employee’s professional and personal development, encouraging good health, marriage, and family habits. Barrington aims to have a positive impact on our neighbors and community, including suppliers, customers, and others.
现我司因业务发展需要,拟招聘客服人员一名。
Barrington is now searching for a Customer Service Representative.
工作职责如下:
Responsibilities will include:
? 接收订单和样品要求,将信息翻译成中文传达给生产部门;
Receiving customer Purchase Orders and sample requests, translating them to Chinese, and relaying them to production;
? 保持与美国总部和客户之间的协调关系,让他们相信我们有能力按他们预期的时间完成产品的出运;
Cooperating with headquarters and customers to give them confidence in our ability to deliver goods matching their expectations;
? 保证生产是按照客户的要求进行;
Ensuring that production adheres to the customer’s requirements;
? 追踪并配合客户的订单从一下订单开始到美国海关清关完毕的整个过程;
Tracking and coordinating customers’ orders from time of order placement to time of clearance through US customs;
? 中英文翻译;
Translating English and Chinese;
? 与上司及时沟通;
Communicate with leadership;
? 需要的话,还需承担其他工作相关的任务。他将是团队里的一员,其他队员将会和他一起做好以上工作,但是对于百灵敦的皮革生产能否成功,他的能力和帮助将会起到很重要的作用。
And other tasks as needed. He will be part of a team and some of these duties will also be shared with other team members, but his skills, hard work and assistance will be crucial to the success of Barrington’s leather production venture.
品格要求如下:
Required character qualities include:
? 并然有序:随时整顿自己与环境,追求更高成效
Orderliness: Arranging myself and my surroundings to achieve greater efficiency
? 随时待命:尊重服务对象的意愿与指示
Availability: Making my own schedule and priorities secondary to the wishes of
those I serve
? 明辨:能深入了解事情发生的缘由
Discernment: Understanding the deeper reasons why things happen
? 喜乐:即使面对不称心的事仍保持好的态度
Joyfulness: Maintaining a good attitude, even when faced with unpleasant conditions
? 尽责:明白别人的期待并切实做到
Responsibility:Knowing and doing what is expected of me
技能要求如下:
Required skills include:
? 流利、熟练地英文读写与表达能力
Strong English writing and reading
? 很好的团队合作精神
Strong team cooperation attitude
? 本科以上学历。
? 2-3年工作经验
At least 2-3 years of work experience
? 能熟练运用电脑
Strong office computer skills
欢迎有意者将个人简历,学业、技能证书,推荐信等材料发给我司,也欢迎您推荐您所了解的合适人选!
致礼!
联系人:詹志勇先生 传真:0592-5709459 电话:0592-5709462
邮箱:
Please send resume to Mr. Zhan. Fax: 0592-5709459 , Tel: 0592-5709462,
厦 门 百 灵 敦 工 艺 品 有 限 公 司
Barrington Handicrafts Co., Ltd., China
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